Onboarding & Consent
Onboarding & Consent. First message to first check-in in twenty minutes.
Tshomi sends the invite, captures POPIA consent in-language, gathers identity documents, drafts the contract and books biometric enrolment — all inside the participant's WhatsApp thread.
Onboarding & Consent
Unsplash · @marvelous
Headline figure
97%
Consent capture rate
First invite
Every event on this module leaves an audit-trail row exportable as JSON.
97%
Consent capture rate
First invite
22 min
Median time to first check-in
Recent live cohort
11
Languages
SA official + Eng/Afr
Automation
What Tshomi does automatically.
Send invite with unique link (WhatsApp Business)
Capture POPIA consent with timestamp
Gather ID, bank confirmation, medical
Draft contract with e-signature
Book biometric slot at nearest portal
Flow
Step by step.
1
Invite
Unique link sent via WhatsApp.
2
Consent
In-language POPIA opt-in captured.
3
Documents
ID + bank + medical uploaded and verified.
4
Contract
Contract drafted, signed digitally.
5
Slot
Biometric enrolment slot booked.
1
Invite
Unique link sent via WhatsApp.
2
Consent
In-language POPIA opt-in captured.
3
Documents
ID + bank + medical uploaded and verified.
4
Contract
Contract drafted, signed digitally.
5
Slot
Biometric enrolment slot booked.
Sample conversation
What the participant actually sees.
Tshomi · WhatsApp · in-language
Molo Nomsa. Njengoba u-agree ukungenela le programme, dlulisa i-ID copy yakho — ndoyithatha ndiyithumele phambili yona.